Cruise Complaints: Service and Tipping
CruiseMates' reader Todd De Haven opines the high expectations of perfection in food and service on cruises ships.
Experienced cruisers or even those who have never cruised themselves, but do so vicariously through sites such as CruiseMates, continue to be surprised by some of the complaints of cruisers. There was the first time cruiser who was absolutely infuriated when he discovered that he had to pay for soft drinks. Other incidents such as having to pay $8.50 for a cocktail or being served lukewarm cold french toast illicit negative complaints and comments.
People making what a lot of us would consider trivial complaints actually become indignant that they had to suffer such lapses. Are such complaints grossly unfair? Probably, but they are not in the least unusual. While similar complaints might be expected from an uninformed first time cruiser, probably more whining comes from seasoned cruisers.